We're here to help.
Live Comfortably.
If you’ve got a problem with one of our products, we’re here to fix it.
At Stan Bond, we are continually striving to deliver high quality customer service. Our blind repair centre specialises in restorations, renovations and repairs.
As blind industry professionals, our servicemen and women have extensive product knowledge and skill.
We repair commercial and domestic interior and outdoor blinds, and we service what we sell, carry spare parts for the products we supply, and assess other brands case by case.
Stan Bond is a proud family-owned South Australian company, with a rich history of excellent customer service and satisfaction. We place a strong emphasis on consistency and delivering a premium repair service.
Bring damaged parts into our showroom or let us come to you.
Visit our display centre or give us a call on 08 8336 2066.
Covered by the Comfort Warranty? To make a warranty claim, call our service team on 08 7160 2225 or email service@stanbondsa.com.au.
Live comfortably knowing you're covered.
We want your experience with Stan Bond Blinds Adelaide to be amazing, and we back that up with our simple Comfort Warranty.
You can relax knowing that all our blinds, plantation shutters and other products are covered with these Stan Bond Comfort Warranties for your peace of mind. For the first two years a warranty claim costs you nothing.
Measure and quote
Ready for something new? Someone from our team measures at your place and you receive a written quote.
Showroom
Visit our showroom and explore the range of products and fabrics.
Talk to us
Call and have a chat with our friendly team about your repair.
Frequently asked questions
Can you repair my blind, shutter or awning?
If Stan Bond made or installed it, yes: we service what we sell. Tell us the product, roughly when it was installed and what is wrong, and send photos. We then say whether a visit, a workshop repair, a part or a replacement quote is the sensible path.
Do you repair other brands?
We service what we sell. For other brands we assess case by case from photos, but we often cannot supply matching motors, remotes or parts, and older products may be unsupported. If we cannot help we will say so and, where we can, point you to someone who might.
What photos should I send, and where?
Send the whole product, a close-up of the fault, the control side (chain, crank, switch or motor) and any labels or stickers. For a remote, photograph the front and back; for a motor, its label. A short video helps if it is noisy, sticks or moves unevenly. Ring our service line on (08) 7160 2225 and we will tell you where to send them.
My blind chain or strap has broken. Can I fix it myself?
A broken chain or strap is one of our most common repairs. A stiff or catching blind may improve with cleaning and silicone spray. If it is a shutter, a large outdoor blind or motorised, or you are unsure, send photos before touching anything and we will tell you what is safe and what needs us.
My remote has stopped working or I lost it.
Remotes from different motor brands are not interchangeable. Send a photo of the remote front and back and, if you can reach it, the motor label, so we can identify the brand (commonly Somfy or Acmeda). We then tell you whether a new remote, re-pairing or a technician visit is the right fix.
Storm or wind has damaged my outdoor blind or awning.
If your outdoor blind is damaged, stop using it and keep people clear. Do not force it or attempt to restrain it. If it is safe to do so, take photos from a safe position and contact our service team. If you are claiming on insurance, say so. We will advise whether a repair, a replacement skin or a new blind makes sense.
How do I prepare an undamaged outdoor blind for strong wind?
Follow the instructions for the system you have. Ziptrak and Zipscreen publish their own operating guidance. That guidance is for the selected product. It is not a single wind speed for every blind.
It is urgent: I am locked in or out.
Say so as soon as you ring. A door that will not open, a lock that has seized or a security screen that has failed is treated as urgent and escalated. Ring the service line, (08) 7160 2225, and give your property address and a contact number.
What should I have ready when I call about a repair?
Tell us what the product is, whether Stan Bond supplied it, roughly when it was installed, and what is wrong. Photos of the whole product and the fault help most; for motorised products add the motor label and remote. For outdoor blinds and shutters, a rough width and drop also helps us plan the visit.
Do you repair products you didn't supply?
We service what we sell, so warranty work and maintenance are for products we supplied and installed. We assess other products case by case from photos. Older or different-brand items can be unsupported, so we will tell you honestly if we cannot repair it, and may suggest your original supplier or a replacement quote.
Can you replace a broken blind chain or bracket?
On blinds we supplied, often yes. Control chains, brackets, end pins and covers are common repairs. Send a photo of the blind and the broken part so we can identify it before a visit, because older or different-brand blinds can use parts we do not stock. If it is not worth repairing, we can quote a replacement.
My Ziptrak or Zipscreen blind is off its track or won't retract. What should I do?
Do not force it. The cause could be fabric caught in a side channel, loose tension, a worn spring or a damaged guide, and each needs a different fix. Photos of the full blind, each side track and the damaged part, plus its approximate size, help us plan. Larger blinds may need two people, which we will confirm when booking.
My roller shutter strap or motor has failed. Who fixes it?
Straps, cords, winders, motors and remotes are among our regular shutter repairs. Tell us whether it is manual, strap, remote or hard-wired, roughly how old it is, and send photos of the shutter, the fault and any motor or remote label. If the shutter is older or not ours, we will check what is possible before booking.
What happens after I accept my quote?
After you accept and pay your deposit, we confirm sizes if a check measure is needed, make your order and book your installation. We text to confirm your arrival window and remind you that the balance is due before installation. If anything is not right afterwards, contact us promptly and we will arrange a visit.
My security door won't lock after a change in weather. Why?
Houses move, often with the first hot days or heavy rain, and that can shift the striker plate so the latch no longer lines up. With the door open, try the lock: if it works freely, the lock itself is usually fine and the striker needs adjusting. Call us and we will assess; installation work carries a two-year warranty.